Privacy Policy for Behravan Consulting INC
At Behravan, your trust matters. As a Canadian-based mental health platform, we are committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
We collect personal information that you voluntarily provide, including your name, contact information, mental health inputs, and preferences for therapy. This allows us to offer you a personalized and supportive experience.
2. Media
If you upload images to our platform (e.g., profile photos), we recommend you avoid including embedded location data (EXIF GPS). Visitors to the website may be able to extract location information from such files.
3. Cookies
We use cookies to enhance your experience, remember your preferences, and track website usage for internal analytics. You may disable cookies through your browser settings, but doing so may affect certain functionalities of the site.
For more about cookies and your rights, you can refer to the Office of the Privacy Commissioner of Canada.
4. Who We Share Your Data With
Your personal data is only shared with the therapist you are actively working with. If you request a change in therapist, access is transferred to the new therapist, and the previous one will no longer have access to your information. We do not share your data with any third-party websites, applications, or marketing platforms.
5. How Long We Retain Your Data
We retain your data indefinitely unless you request its deletion. This is to ensure continuity of care and to allow you, or your legal representative, to access your records later if needed—with your consent.
6. Your Rights Over Your Data
Under Canadian privacy law, you have the right to:
Request access to your personal data
Request corrections or updates
Withdraw consent at any time
Request deletion of your account and data
To exercise any of these rights, please contact support@behravan.ai. For more on your rights, visit: Privacy Rights in Canada
7. Where Your Data Is Stored
Your data is securely hosted on Amazon Web Services (AWS) servers, and we use Google Workspace for internal communications and scheduling. Both platforms comply with international standards of data protection. Access is restricted and monitored to ensure confidentiality.
8. Security
We use encryption, secure access protocols, and regular audits to protect your data. Only authorized personnel have access to sensitive information, and all interactions with the platform are logged and monitored for security compliance.
9. Compliance with Google API Services User Data Policy
We confirm that Google Workspace APIs are not used to develop, improve, or train generalized AI and/or machine learning models.
10. Contact & Accountability
We are accountable for protecting your data. If you have any questions, requests, or complaints related to your personal information, please contact our Privacy Officer at:
For official resources and understanding your rights, visit:
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